Privacy policy


Effective Date: 20/10/2024


At Bimano Ltd trading as 84VPN (“84VPN”), we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, and store information when you use our website and our VPN subscription service, as well as when you interact with our website analytics through Google Analytics. By using our services, you consent to the practices outlined in this policy.


1. About this Policy


84VPN ("we", "us", or "our") is a VPN subscription service based in the United Kingdom. For data protection purposes, we are the "data controller" of the personal information you provide to us.


2. Types of Data We Collect


We may collect and process the following types of data from our users:

  • - Personal Information: Includes information that you provide to us when you create an account, such as your name, email address, payment information, and billing address.
  • - Usage Data: Includes technical information about your interactions with our website and services, including your IP address, device details, browsing activities, and access times.
  • - VPN Service Data: We maintain a strict no-log policy and do not collect, monitor, or store your VPN browsing activities or specific network destinations. However, to optimize our service, we may collect minimal data related to connection performance and times (without associating this with personal identifiers).
  • - Financial Data: Includes bank account details, payment debit/credit card details and information held by credit reference and fraud prevention agencies
  • - Transaction Data: Includes details about you/your business trading history with, including payments from you/your business
  • - Marketing Data: including areas of interest, your consent or refusal to receive promotional marketing information and your communication preferences (whether you would like to receive information from us via email, SMS, post or telephone)

3. How do we collect your data?


  • - Direct Interactions: When you register, subscribe to our service, or contact us for support, we collect personal data directly from you.
  • - Automated Technologies: When you browse our website, we automatically collect usage data through cookies, tracking technologies, and third-party tools such as Google Analytics.
  • - Third-Party Sources: We may receive information about you from third party authentication services, our payment processors, or Google Analytics.

4. Use of Your Data


We process your data for the following purposes:

  • - Providing Services: To create and manage your account, process your payments, and deliver our VPN services to you
  • - Customer Support: To respond to your inquiries, troubleshoot issues, and provide support.
  • - Improving Our Services: To understand and improve how users interact with our website and VPN services.
  • - Security: To prevent fraudulent activities, protect our website, and maintain the security of our services.
  • - Compliance: To comply with our legal obligations and any applicable UK regulations.

5. Cookies and Google Analytics


  • - Cookies: Our website uses cookies to improve your experience, including essential cookies for site functionality, analytics cookies for performance monitoring and marketing cookies.
  • - Google Analytics: We use Google Analytics to analyze website traffic and understand user interactions. This tool helps us make improvements to our website but does not allow us to identify individual users. Google Analytics data may include anonymized IP addresses, browser type, pages visited, and duration on our site. For more information, you can review Google’s Privacy Policy.
  • - Managing Cookies: You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Sharing Your Data


We only share your personal data with trusted third parties as needed to deliver our services and fulfill legal obligations:

  • - Payment Processors: We use third-party payment processors to handle transactions
  • - Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes.

We do not sell or trade your personal data to third parties for marketing or other commercial purposes.


7. Data Security


We employ various security measures to protect your personal data from unauthorized access, use, alteration, or disclosure. This includes encryption, secure data storage, and restricted access protocols.


While we strive to protect your data, please note that no internet transmission is entirely secure. We recommend that you protect your account credentials and notify us immediately if you suspect any unauthorized use of your account.


8.Marketing


We will never contact you for any marketing purposes by email, telephone or otherwise unless you have opted in to receive marketing materials.


9. Data Retention


We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law. Upon termination of your account, we may retain certain information to comply with legal, security, and business continuity obligations.


10. Your Rights Under the UK GDPR


As a user in the UK, you have the following rights regarding your personal data:

  • - Access: Request access to the personal data we hold about you.
  • - Rectification: Request corrections to inaccurate or incomplete personal data.
  • - Erasure: Request deletion of your personal data, where applicable.
  • - Restriction: Request the restriction of processing of your personal data in certain situations.
  • - Objection: Object to processing based on legitimate interests.
  • - Data Portability: Request transfer of your data to another service provider.
  • - Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.

To exercise these rights, please contact us at [email protected]. We may require verification of your identity before processing your request.


11. Children’s Privacy


Our services are intended for users aged 18 and above. We do not knowingly collect or process personal data from children under the age of 18. If we become aware of any such data, we will take steps to delete it.


12. Changes to This Privacy Policy


We may update this Privacy Policy periodically. If we make material changes, we will notify you through our website or by email, as required. Please review this policy regularly to stay informed of how we are protecting your information.


13. Contact Us


If you have questions about this Privacy Policy or wish to exercise your rights, please contact Data Protection Officer: [email protected]


The Bimano Ltd UK Data Protection Registration Number is ZB072345



By using 84VPN’s services, you agree to this Privacy Policy.